Mystery Shopping Company - 20 years of Mystery Shopping & Quality Service Evaluations :: Customer Service :: Market Research: Secret Shopping Services :: Mystery Shoppers Jobs & Services
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Mystery Shopping and Secret Shoppers Service by Satisfaction Services, Inc. Mystery Shopping service for over 20 years.
Satisfaction Services, the leading provider of quality and service evaluation
programs, a concept of "mystery shopping", providing information
about your customers and customer service from the customers perspective.
We are the only legitimate "Satisfaction Services" mystery shopping company and a leader in the industry since 1988.
20 years of successful mystery shopping & providing Quality & and Service evaluations to leading retail,
restaurant, hospitality and service companies worldwide.
Our mystery shoppers are highly trained in all areas of customer service and
customer satisfaction.
Loyal customers are built from great customer service. Learn from your
customers perspective, your guests perception of your services delivered
through our mystery shopping services.
Mike Albert, founder, Satisfaction
Services Inc. Mystery Shopping Company
Enter
Satisfaction Services provides mystery shoppers, secret shoppers, customer service evaluators and mystery shopping programs.
Service is our passion, Satisfaction Services, Inc. ® Satisfaction guaranteed.
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Mystery shopping for 20 years, Satisfaction Services is a leader in the Mystery Shopping Industry and an expert in utilizing Mystery Shoppers to evaluate and Improve Customer Service. SSI provides mystery shopping programs and service evaluations to restaurants, bars, hotels, spas, retail stores, limited service restaurant chains, banks, jewelry and eyeglass companies. Providing mystery shoppers to businesses nationwide and worldwide through SSI’s preferred vendor shopping services to the Hospitality Industry, Foodservice Industry, Consumer Electronics Association, National Restaurant Association members, manufacturers, retailers and resellers. Satisfaction Services Mystery shoppers set the standard for mystery shopping companies. SSI is a leading secret shopping company for hospitality and retail companies such as leading hotels worldwide, boutique hotels, upscale and fine dining restaurants, malls, food courts, day spas, destination spas and resorts. Also providing service to the hair and salon industry, automobile industry, banks, pizza companies, the electronics industry, optical, eyeglass and car industries. We maintain our focus on hospitality, service, the quality of product, marketing, merchandising and compliance, operations, franchise compliance, loss prevention, customer retention, guest loyalty and of course improving sales and profits. Our leading mystery shopping services are from the customers perspective in detailed and informative customer feedback with detailed evaluation summaries. Our mystery shopping and quality and service audits are delivered online and are invaluable to any business. Customer Service is our passion, Satisfaction Services, Inc. ®
"Mystery Shopping" Company providing Mystery Shoppers Service for Hospitality Companies, Restaurant Secret Shoppers and Mystery Diners, Bars. QSR, Limited Service Restaurant Shoppers, Hotels, Spas, Retail Stores, Electronics and Restaurant Associations, limited service restaurants and evaluating restaurant trends, Restaurants News, Banks, we can "Mystery Shop" all types of businesses and provide service Nationwide and International Service.
Mystery shopping or Mystery Consumer shoppers is a tool used by market research companies to measure quality of retail service or gather specific information about products and services. Mystery shoppers posing as normal customers perform specific tasks—such as purchasing a product, asking questions and then provide detailed reports or feedback about their experiences. The most common venues where mystery shopping is used are retail stores, movie theaters, restaurants, fast food chains, banks, gas stations, car dealerships, apartments and health clubs, as well as health care facilities. Mystery shopping is increasingly used to provide feedback on customer services, it is service intelligence provided by guest feedback from the customers perspective or a critique of service and hospitality.